Smart AI Chatbots That Handle Support, Capture Leads, and Work 24/7
Turn your website into a conversion machine with a trained, conversational AI assistant.
Tired of answering the same questions over and over?
Customer support is one of the most draining parts of running a lean business. Your team (or just you) is stuck replying to the same emails, DMs, and contact form submissions. Even worse, leads drop off when they can't find the answer fast.
Now imagine a smart AI that answers common questions, qualifies leads, and stays online 24/7—without writing any code or hiring support staff.
What's Included
- A custom-trained GPT-powered chatbot embedded directly into your site
- Chat history tracking & visitor handoff to email/slack/CRM
- FAQ ingestion (from docs, PDFs, Notion, or plain text)
- On-brand styling + welcome prompt customization
- Optional multilingual support
- Full setup, deployment, and walkthrough included
Real-World Use Cases
Ecommerce
Answer product + shipping questions
Startups
Onboard users or collect feedback
Creators
Engage site visitors, direct traffic
Agencies
Triage inbound leads + set expectations
Timeline
1-day prototype turnaround
2–3 day full deployment
Optional add-ons for multi-domain or multi-language bots
Technical Details
Built using OpenAI or Claude APIs, combined with chatbot UIs like LangChain, Botpress, or custom-built widgets. Can integrate with tools like Slack, HubSpot, Airtable, or email.
What This Service Actually Does
At its core, this service builds a smart, conversational AI assistant that lives on your website and handles customer questions in real time—without you or your team lifting a finger.
Instead of forcing visitors to dig through FAQs or wait hours for email replies, your chatbot answers instantly. It's trained on your specific content—product details, policies, documentation, whatever matters—so it gives accurate, helpful answers that sound like they came from your team.
The chatbot can also qualify leads by asking the right questions, capture contact info, and hand off conversations to you when it's time for a human touch. You get a 24/7 support and sales assistant that reduces repetitive work, speeds up response times, and helps convert more visitors into customers.
Who This Service Is Best For
✅Great Fit If You:
- •Get the same customer questions over and over (pricing, features, shipping, how-to, etc.)
- •Want to capture and qualify leads automatically, even when you're offline or asleep
- •Need faster response times without hiring a support team
- •Have documentation, FAQs, or product info that could be turned into instant answers
- •Run an ecommerce store, SaaS product, or service business with high inquiry volume
- •Want to increase conversions by reducing friction and helping visitors find what they need instantly
🚫Not a Great Fit If You:
- •Don't have any existing content or documentation to train the chatbot on
- •Need complex, multi-step workflows that require heavy human judgment or empathy
- •Only get 1-2 inquiries per week (probably not worth automating yet)
- •Want a chatbot that can directly process payments or access sensitive customer data without proper setup
Real-World Examples
Example 1: Ecommerce Store Scaling Support
Problem: A boutique online store was getting 50+ emails per day asking about sizing, shipping times, and return policies. The founder spent 2-3 hours daily just answering repetitive questions.
Solution: Built a chatbot trained on product specs, shipping FAQ, and return policy. Added a handoff flow for questions requiring human review (like custom orders).
Result: 70% of inquiries handled instantly by the chatbot. Email volume dropped to ~15 per day. Founder reclaimed 1.5 hours per day and customer satisfaction scores improved due to instant responses.
Example 2: SaaS Startup Lead Qualification
Problem: A B2B SaaS startup was losing leads who landed on their site outside business hours. By the time the team followed up, prospects had moved on to competitors.
Solution: Deployed a chatbot that asked qualifying questions (company size, use case, budget), captured contact details, and scheduled demo calls automatically via Calendly integration.
Result: 40% increase in qualified demo bookings. Sales team stopped chasing cold leads and focused on prospects who were already pre-qualified and engaged.
Example 3: Service Business FAQ Automation
Problem: A consulting agency got constant inquiries about pricing, services offered, and timeline. Most questions came through contact forms, creating a 24-48 hour delay before any reply.
Solution: Added a chatbot trained on service packages, pricing tiers, and typical timelines. Integrated with HubSpot to capture leads directly into their CRM.
Result: Response time dropped from days to seconds. Lead conversion rate increased by 25% because prospects got instant clarity and stayed engaged.
What You Can Expect After Implementation
- Instant 24/7 support — visitors get answers immediately, even when you're offline, reducing bounce rates and frustration
- Reclaim 5-15 hours per week — stop answering the same questions over and over; let the chatbot handle repetitive inquiries so you can focus on high-value work
- Higher conversion rates — reduce friction by helping visitors find what they need quickly; qualified leads get routed to you faster
- Better customer experience — no more waiting hours or days for replies; instant, accurate answers build trust and satisfaction
- Scalable support without hiring — handle 10x the volume without adding headcount; your chatbot gets smarter over time as you refine its training
- Clear data and insights — see what people are asking, where they get stuck, and what topics need better documentation
How the Process Works
Discovery & Setup
We start with a short call to understand your most common customer questions, your tone of voice, and what content you already have (FAQs, docs, product pages, etc.). I'll also ask about any integrations you need (Slack, email, CRM).
Build & Training
I train the chatbot on your content and configure the conversation flows. This includes setting up the welcome message, fallback responses, and handoff triggers. You'll get a staging link to test it out before it goes live.
Testing & Iteration
You test the chatbot with real questions and edge cases. I refine the responses, tweak the tone, and fix any gaps in the knowledge base. This phase usually takes 1-2 rounds of feedback.
Deployment & Walkthrough
Once you're happy, I deploy the chatbot to your live site and walk you through how to monitor conversations, update the knowledge base, and make tweaks over time. You'll also get documentation and support for ongoing adjustments.
Tools & Technology Used
AI Models
OpenAI GPT-4 or Anthropic Claude for natural language understanding and response generation. These models power the conversational intelligence behind the chatbot.
Chatbot Platforms
LangChain for RAG (retrieval-augmented generation), Botpress for visual flow builders, or custom-built widgets using React and Next.js for full design control.
Integrations
Slack, HubSpot, Airtable, email (via SendGrid or Resend), Calendly, or Zapier—whatever fits your existing workflow. The chatbot can hand off conversations or push data to your CRM automatically.
Hosting & Deployment
Deployed via Vercel, Netlify, or your existing hosting provider. Fully scalable and optimized for fast response times.
Note: Tool choice depends on your stack and preferences—I adapt to what you already use or recommend the best fit for your use case.
Frequently Asked Questions
How long does it take to set up?
A basic prototype can be ready in 1 day. Full deployment with training, testing, and integrations usually takes 2-3 days. More complex setups (multi-language, multi-domain, or heavy CRM integration) may take up to a week.
Do I need technical knowledge to manage it?
Nope. I'll walk you through how to update responses, add new content, and review chat logs. Most clients manage their chatbot through a simple dashboard or by uploading updated docs—no coding required.
Will this work with my existing website or platform?
Yes. The chatbot can be embedded on any website (WordPress, Shopify, Webflow, custom Next.js sites, etc.) using a simple script tag or iframe. It's platform-agnostic and fully customizable to match your design.
What if the chatbot doesn't know the answer?
It's trained to recognize when it doesn't have enough information. In those cases, it can hand off to you via email, Slack, or a contact form, and politely let the visitor know a human will follow up soon.
Is this a one-time setup or ongoing subscription?
The base service is a one-time setup. You own the chatbot and can manage it yourself. Optional: I offer ongoing support packages for monthly updates, performance monitoring, and knowledge base expansion.
Can the chatbot speak multiple languages?
Yes. GPT-4 and Claude support 50+ languages out of the box. If you need multilingual support, just provide translated FAQs or let the AI handle auto-translation (quality depends on language pair).
What kind of data does the chatbot collect?
By default, it logs conversation history (for quality improvement) and can capture visitor contact info if they provide it. All data is stored securely and you maintain full ownership. GDPR and privacy-compliant options available.
Can I customize the chatbot's personality and tone?
Absolutely. During setup, we define the tone (friendly, professional, witty, etc.) and the chatbot's personality to match your brand. You can adjust this anytime by updating the system prompt.
Next Steps
If you think an AI chatbot could help your business save time, improve customer experience, and capture more leads, the next step is a short, no-pressure call to see if it's a good fit.
We'll talk through your most common questions, what content you already have, and what outcomes you're looking for. Then I'll recommend the best approach and give you a clear timeline and price.
No obligation. Quick call. Just honest advice about whether this makes sense for your business.